Tech+Concerns

=** EMAIL issues with MS Live: **=

1) Some but not all Teachers asking me about why every time they are seeing the "** security warning **" and then have to select "** continue anyway" ** to get to their email. I suspect this is a machine image or policy issue, but haven't quite put my finger on that one yet :( // Others hearing about that one? //

//** Creech: **//**// Is a known issue and hopefully we can get this fixed. //**

2) Those who have selected to spell check before sending email complaining that there doesn't seem to be the ability to "** add to dictionary **" so it will flag certain names every time. Cameron at help desk said he had that ability to add to dictionary.


 * // Creech: I don't think anyone is able to add to the dictionary. A work around for the name issue is to add a 1 to the person's name in the signature. Then change the font color of the 1 to white so that it blends in to the background. Then in settings set your spell check to ignore words with numbers. //**

3) Some teachers have vocalized that they miss the ability to "** Send and Save **" so at the time they are sending they used to like to keep things organized and choose a folder to save verses moving them from sent later. // Have you heard complaints about that? //


 * // Creech: Send and Save is NOT an option with OWA. //**

4) Kind of a strange complaint yesterday, but a teacher came to me saying that when she enters her inbox that a random email is "checked" every time, and it might be down below the view that she sees, so she might then "check" a mail up top and choose delete and then inadvertently delete the one checked below. She claims her husband has Windows live in another county and it doesn't do that...I "kind of" saw what she was talking about, // others seen that? //

If your view is such that you have the previews showing, you should be able to right click on mail that you want to make spam and select that option. Otherwise, you can set up a mail rule to send to trash whenever you receive mail from that sender. (Right click on mail you want to become trash, choose create rule and then choose to delete whenever you receive mail from that sender) 6) **Issue with printing emails**. From regular print option, mails seems to print in a poorly separated view that some users do not like. Another option is to right click on the body of the mail, and choose to print, but this does not give you the senders or receipient info. No known fix for this at the moment :(
 * // Creech: Not sure //**
 * // 5] How do I mark mail as spam? //**


 * Other Issues raised: **


 * Changed calendar to 15 minute increments and it will not hold. Saw it offer it a couple of times but then returns to 30 minutes. School days are so structured that I really need the 15 minute intervals.


 * Also, how to print an email you are typing like this one if I wanted to edit on paper or share on paper before sending. Have been using "control P" but seems like there ought to be a print icon on a new, unsent, active email without mailing it to your self to be able to print. Maybe I am missing something?


 * I also miss being able to see if someone has opened an email. This system will let you know if it was delivered -not the same in my experience as opened. You can have them receipt it as read at the receivers choice. Not the same as the old system that let you know if it was opened. Didn't use this often but was really helpful when needed.

The email uses a global dictionary for all users.
 * Adding to the dictionary - I sure hope that is out there - let me know.


 * Another Message: **


 * I too have noticed the seemingly random way the emails are checked and have learned to be careful about that. Also, I've found if I want to delete a bunch of messages and I start checking them, after a few, the first ones I checked become unchecked (if that makes any sense.) Nothing horrible, just annoying.

If you click on the envelope next to the sender's name it will check that box and that check will hold if you click on another envelope. To select only one click on the sender's name or the area to the right of the senders name.

That option is located directly under the "search entire mailbox" section. Click on the dropdown arrow next to arrange by date for a list of sorting options.
 * What I really miss is the ability to sort the messages by who sent them. Is there a way to do that?


 * Another Message: **

Just three things for me...

You can populate the names by clicking on the "check names" icon. It is located in between the address book and the exclamation point. It will check the names and populate known email addresses but will not show the email address, only the name of the recipient underlined.
 * first of all, is there a way to populate the email addresses before hitting the send button so you can see the full address before opting to send it (without searching for the addresses but by simply typing in the username info and have that populate the field)? ( I used to find that helpful when sending to a group but thenm wanting to take a member of the group out--for example it there was a surprise for someone on the staff and you wanted to take that one person off the group email {Downs})
 * Second, why for some people when they hide the reading pane view can they not right click and add to the junk mail while others still can?
 * Finally, I've got lots of people having issues getting on from home... is there a setting or other Microsoft secret patch needed? Doesn't seem as though a Microsoft based email should have so many issues with newer versions of Windows.

Another suggestion:

I'm using the Mail Rules to get around the send/save snafu. I'm responsible for sending out our daily message, so under the Email Inbox Rules, (Options/Create an Inbox Rule) I've chosen every time an email that contains "Weekly Memo" as part of the subject, and My name is in to To or CC box, that it is to copy (I could choose to move it as well) it to the Weekly Memo folder. Then when I send it out, I bcc my whole staff and put my name as the only cc. I do have to delete the one that comes in my Inbox, but this way I see any responses from my staff coming back to me.

I think given the rules format, if people can come up with enough qualifyers they will be able to use this as a viable workaround in most cases?

Finally, for those of you who like to get a nice clean printed out copy of an email our very own **Gazi Sakran** discovered the following trick:

So, open an email you want to print, (open in full form by double clicking on the email so that it opens in a new window) right click on the Title of the email--that's above your name at the top Choose print from that right click window That gives the best looking copy including the sender, receiver, time, date, etc. in a nice format as opposed to printing with the printer icon that seems to spread it out in an ugly looking format...